🕯 Candle Care 🕯

IMPORTANT: Always allow the candle to burn for at least 2 hours, or until the top layer of wax has melted throughout the sides. this is to prevent wax tunneling, which could be difficult to fix in the future when that happens.

IMPORTANT: Always trim the wick before lighting your candle. This is so the flame burns bright & clean. Use a wick trimmer, or simply pinch off the charred parts with your fingers.

🖤 Burn no more than 2 hours at a time

🖤 Keep a close eye on your candle until all herbs & botanicals are infused into the wax. Avoid using in drafty areas, near an open window, air duct or fan. Keep away from children, pets and flammable materials.

🖤 You’re encouraged to put your candle on a heat-safe surface. Prevent touching your candle vessel during use. Allow your candle to cool completely before moving it.

🖤 NEVER leave a lit candle unattended. we will not be responsible for any candle mishaps if you choose to leave your candle out of sight while it is still lighted.

🖤 NEVER extinguish your candle using water. The hot wax will splash all over when in contact with water.

there may be half-inch of leftover wax when you have reached the bottom. this is perfectly normal as it protects the base of your candle container from getting burnt.

🕯 Candle Troubleshooting 🕯

☹ MY CANDLE WICK WON’T STAY LIT

Your wick might be drowning. This could be caused by several reasons; i) The wax level raised when the crystal tumbles sank into the wax, ii) Wick was trimmed too short.

A quick & simple fix is to lightly swirl the center melted wax to the sides of the container. This will give the wick more room to draw the wax and stay lit.

If the above method does not work; make sure that your candle wax is completely cooled down first, then use a spoon to scoop out a tiny amount of wax that’s around the wick. Try lighting the candle up afterwards. It should solve your problem!

☹ MY CANDLE WICK IS SMOKING

Smoke is created when the flame of the candle is unable to properly burn all the fuel (in the form of vaporized wax) efficiently due to a lack of oxygen. The result of this incomplete combustion is sooty carbon, as opposed to typical water and carbon dioxide.

Have you placed your candle in a draft? Assuming your wick is trimmed to the proper height to avoid an overly large flame, a draft can cause your candle to create smoke while it burns due to fluctuating air currents. Any bursts of air that cause your candle flame to dance around also cause your wick to use fuel at an inconsistent pace. Because the wick is drawing oil from the candle wax, a buildup of oils can occur within the wick when the flame fails to burn as much oil as it’s taking in. When the flame corrects itself, there is too much fuel to burn completely, resulting in the smoke and soot you see.

A simple fix is to move your candle away from any fans, open windows or doors, air conditioners, and vents. This will ensure a smooth burn and limit smoking.

☹ MY CANDLE HAS A CRATER IN THE MIDDLE

“Tunelling” is a common problem for candle lovers of all kinds. It is a term for what happens when a candle only burns down its center, leaving wax residue on the edges of the container and creating a tunnel-like shape. After a while, this makes the candle nearly impossible to burn, as the wick can’t receive enough air to burn steadily, and is drowned out by melting wax above. Additionally, it’s a waste of wax.

Fear not! This issue can be easily avoided by staying away from short burn times. The first burn in particular is critical: burning your candle for one to two hours on its initial run allows the wax to melt all the way out to the edges of its container. This will ensure that when your wax cools, the surface of the candle will remain even. Wax also has a “memory,” meaning it tends to follow the path of its last point of melting and cooling. Thus, burning a candle until the wax melts to its edges helps keep a consistent burn throughout the life of the candle. 

An attempted fix for tunneling is to remove some of the soft wax surrounding the wick to give the wick a better chance to melt the candle fully to its edges. 

☹ MY CANDLE WAX IS SWEATING

There can be a few reasons for candle sweating, but the most common is the oil content of the candle. Natural waxes, such as coconut wax candles, have a natural oil content that will occasionally sweat. In most cases, this is just something caused by temperature fluctuations and won’t affect the performance of the candle. Once the candle is out and cool, if preferred for aesthetics, you can use a paper towel to clean up any excess oil. 

Exposure to heat or humidity is the most common cause for sweating; hotter, damper conditions increase the odds that a candle sweats, all else being equal. It can help to keep a sweating candle out of direct sunlight or away from heat sources like radiators if you would prefer to avoid it.

☹ MY CANDLE HAS BLACK / CHARRED MARKS ON THE SURFACE OF THE WAX.

Your wood wick is probably burning too tall and too hot. First, allow the wax to completely cool down first. Then use a tissue paper to lightly wipe the surface of the wax. Most of the black soots should be gone by now. Remember to trim your wick to at least 0.4cm above the surface of the wax before lighting your candle everytime. If your wood wick burns too tall & hot, the wax & essential oil gets burned, which results in charred wax.