Privacy Policy
1. Consent
By browsing our website and/or creating an account with us, you shall have consented and/or be deemed to have consented to our Privacy Policy.
2. Collection of Information
By creating an account with us and when placing an Order or returning an item, you will provide us with, and we will collect, personal information such as your name, contact details, email address, credit card details and delivery or collection address as the case may be. It is implied that you have consented to us collecting this personal information for the purpose of the transaction(s) and/or in accordance with this Terms of Service.
With your permission, we may send to you marketing material including flyers and emails about our store, new products and other updates.
If we collect or intend to use your personal information for a secondary reason, for example providing marketing materials to you, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
3. Cookies
A cookie is a unique identifier which asks for permission to be placed on your mobile, computer or other device. Once permission is granted, the file is added to your device and the cookie enables your device to store items in your shopping cart.
We employ cookies to help us provide you with a better web experience. The cookies may gather and remember information about your needs, likes and dislikes, thereby giving you a bespoke shopping experience based on your preferences. The cookies may also help us analyze data about webpage traffic and improve our website in order to tailor it to your needs.
Other than the data you choose to share with us, a cookie would in no way give us access to your computer or any information about you.
You may opt out of a third-party vendor's use of cookies by visiting Google's Ads Settings or the Network Advertising Initiative opt-out page.
4. Disclosure
If, at our request, you send specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to (a) maintain any comments in confidence; (b) pay compensation for any comments; and/or (c) respond to any comments.
We may disclose your personal information if required by law to do so and/or compelled by a Court order and/or in accordance with the exceptions set out in the Singapore Personal Data Protection Act and/or any applicable law. Your personal information may also be disclosed to the relevant authorities if you breach and/or violate our Terms of Service.
We may also disclose your personal information to any of our group of companies including but not limited to our parent, subsidiaries, and affiliates.
5. Third-Party Services
Third-party service providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services. For instance, you are deemed to have consented to our disclosure of your personal information to the logistics service providers as may be necessary for the delivery / collection of the item(s) to / from you as the case may be.
Some third-party service providers such as payment gateways and other payment transaction processors have their own privacy policies in respect to the information we are required to provide to them for your purchase / refund-related transactions.
Once you leave our site and/or are redirected to a third-party website or application and/or click on links in our store which directs you away from our site, you are no longer governed by this Privacy Policy and/or our Terms of Service. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy statements.
6. Security
Protecting your personal information is important to us. We take reasonable precautions and follow industry best practices to ensure that your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
You understand that your content (excluding credit card information), may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Your credit card information, if provided to us, is encrypted using extended validation (EV) secure socket layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
7. Changes to this Privacy Policy
We reserve the right to amend and/or modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired by or merges with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
8. Have a Question about our Privacy Policy?
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us @ madebyaliens.xyz@gmail.com.